1. About Us
These Terms and Conditions govern your use of our website and purchase of services offered by Sanjeevani Chandak, also operating under the brand Samattvam Wellness (“we”, “us”, “our”). Our services include online yoga classes (group and private), wellness coaching, and yoga retreats.
2. Acceptance of Terms
By accessing our website, submitting an enquiry form, making a payment, or participating in any of our services, you confirm that:
- You are at least 18 years of age, or have obtained the consent of a parent or legal guardian;
- You have read, understood, and agree to be bound by these Terms and Conditions;
- You agree to our Privacy Policy and Refund & Cancellation Policy, which are incorporated into these Terms by reference.
3. Services Offered
3.1 Online Yoga Classes
We offer live online group yoga classes and private one-to-one sessions conducted via Zoom. Group batches are offered on a monthly basis with a fixed schedule. Private sessions are scheduled mutually.
3.2 Yoga Retreats and Trainings
We organise yoga retreats and training programmes from time to time. Retreat details, including dates, location, inclusions, and pricing, will be communicated separately for each event. All retreat bookings are subject to these Terms in addition to any retreat-specific terms communicated at the time of registration.
4. Bookings and Payments
4.1 Registration
To book a class, session, or retreat, you must complete the registration process via our website or designated booking form and make the required payment. A booking is confirmed only upon receipt of full payment (or the required deposit, where applicable).
4.2 Payment Methods
We accept payments via:
- Bank Transfer
- UPI
- Razorpay
- PhonePe
All payments are to be made in Indian Rupees (INR) and United States Dollar (USD) unless explicitly stated otherwise for international clients.
4.3 Payment Confirmation
Upon successful payment, you will receive a confirmation via email or WhatsApp. Please retain this confirmation for your records. If you do not receive a confirmation within 2 days, please contact us at yogawithsc@gmail.com
4.4 Scheduled Payments (Retreats)
Where a retreat or programme is payable in instalments, all scheduled payments must be made by the agreed dates. Failure to make a scheduled payment by the due date may result in forfeiture of your spot. Any amounts paid up to that point, including any deposit, are non-refundable in accordance with our Refund & Cancellation Policy.
5. Your Responsibilities
5.1 Health and Safety
Yoga and physical wellness activities carry inherent physical risks. By participating in our classes or retreats, you confirm that:
- You are in good health and there are no medical conditions that would prevent you from safely participating;
- You will inform us of any injuries, health conditions, or physical limitations before commencing a session;
- You take full personal responsibility for your participation and will not hold Sanjeevani Chandak or Samattvam Wellness liable for any injury or adverse health outcome.
If you are pregnant, have a recent injury, or have a chronic health condition, we strongly recommend consulting a qualified medical professional before joining any of our programmes.
5.2 Attendance
For group classes: missed sessions are not carried forward to the following month and no pro-rata refund or credit is issued for missed classes. Live session recordings are not provided.
For private sessions: if you need to reschedule, please give at least 24 hours notice. Repeated no-shows or last-minute cancellations may result in the session being forfeited without refund.
5.3 Equipment and Technology
You are responsible for ensuring you have a suitable internet connection, device, and sufficient space to participate safely in online sessions. We are not responsible for any technical difficulties on your end.
5.4 Conduct
All participants are expected to maintain respectful conduct in classes and retreat settings. We reserve the right to remove any participant from a class or programme, without refund, if their conduct is disruptive, disrespectful, or harmful to others.
6. Intellectual Property
All content on our website, including but not limited to text, images, videos, course materials, and class recordings shared with you, is the intellectual property of Sanjeevani Chandak / Samattvam Wellness and is protected under applicable copyright law. You may not reproduce, distribute, publicly display, or create derivative works from any of our content without our prior written consent. Content is shared for your personal, non-commercial use only.
7. Limitation of Liability
To the fullest extent permitted by applicable law:
- We are not liable for any direct, indirect, incidental, or consequential loss or damage arising from your participation in our services, use of our website, or reliance on any information we provide;
- Our total liability to you in respect of any claim arising from these Terms shall not exceed the amount you paid for the specific service to which the claim relates;
- We are not responsible for any technical failures, internet outages, or platform disruptions that affect the delivery of online sessions.
8. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [insert your city, e.g. Mumbai / Pune / your city of operation], India.
For clients outside India, while Indian law governs these Terms, we will make reasonable efforts to resolve disputes in a fair and timely manner.
9. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will take effect upon posting to our website. Continued use of our services after any change constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
10. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
11. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:
Sanjeevani Chandak / Samattvam Wellness
Website: https://sanjeevanichandak.com
Email: yogawithsc@gmail.com